In the rapidly evolving world of technology, businesses require reliable and efficient IT support to stay ahead of the curve. Allata’s Support Services have emerged as a true game-changer in the realm of Managed Service Providers (MSPs).
In the rapidly evolving world of technology, businesses require reliable and efficient IT support to stay ahead of the curve. Allata’s Support Services have emerged as a true game-changer in the realm of Managed Service Providers (MSPs).
We understand that each business has its distinct set of IT needs and goals. Hence, we go beyond the one-size-fits-all approach by providing holistic and tailored solutions. Through a comprehensive assessment of your infrastructure and careful analysis of your requirements, we craft customized strategies to meet your specific challenges. Our ability to adapt and create bespoke solutions is what set us apart from others!
We assisted an Event Management company with developing a virtual event participation application. This application was hosted on Azure and seamlessly integrated various components with external systems such as PubNub and Twilio. The goal was to deliver optimal performance, particularly during virtual-live events. To proactively address any potential issues, we implemented a comprehensive Dashboard & Monitoring system, ensuring prompt detection before they became noticeable to anyone. In a live event, this customer could not afford any downtime and we delivered.
At Allata, proactive problem-solving is at the core of our service delivery. We don't just wait for issues to arise; instead, we anticipate and prevent them. With our vigilant monitoring systems and proactive maintenance, we identify potential risks, vulnerabilities, and bottlenecks in your IT infrastructure. By addressing them promptly, we prevent costly downtimes, ensuring smooth operations and optimized performance.
We helped a client set up Azure Monitor by turning on diagnostic settings, choosing what metrics and logs they want to keep an eye on, setting up a Log Analytics service, creating alert rules, setting actions to take when alerts occur, creating easy-to-understand dashboards, and using a feature that automatically adjusts resources based on demand. This helped our client anticipate needs and respond accordingly resulting in improved operations and performance.
At Allata, we boast a team of seasoned professionals with extensive expertise in managing complex IT infrastructure, application & solutions. Our account leads, architects, engineers, and testers are highly skilled and certified in various domains, allowing us to handle a wide range of IT challenges. With a deep understanding of the latest technologies and industry best practices, Allata ensures that you receive expert guidance and support tailored to your unique requirements.
We created a tailored POS Pricing Automation Service for a fast-casual food franchise chain, leveraging AWS Lambda and Amazon SQL. This service is hosted on AWS and operates by logging prices for subsequent analysis. It then generates a comprehensive price list, which is seamlessly pushed to the Aloha CFC system for dissemination to each store’s POS, ensuring accurate and up-to-date pricing information across the chain.
In today's digital world, ensuring cybersecurity is of utmost importance. Our Support Services prioritize security measures and protocols to protect your sensitive data. We utilize state-of-the-art tools, implement strong security measures, and regularly assess vulnerabilities to minimize risks. By actively safeguarding your systems against cyber threats, Allata ensures the confidentiality, integrity, and availability of your critical information.
We engineered a triage system for a healthcare organization and successfully deployed it on Azure enabling Nurses from diverse Agencies to utilize the system. To ensure secure user authentication, an additional layer of security was implemented through the integration of Google SSO. Furthermore, the SQL database hosted on Azure was fortified with an extra layer of Firewall security. To effectively safeguard the system and promptly respond to any potential threats, we established Security monitors on Azure Monitor equipped with alert rules.
As your business grows, our IT support needs to scale alongside it. Our Support Services excels in seamlessly integrating new technologies and accommodating your evolving requirements. Whether you are expanding your workforce or adopting advanced cloud solutions or setting up heavy data pipelines, we ensure a smooth transition and hassle-free scalability. Our expertise in system integration and strategic planning guarantees that our process supports your business objectives.
If you need to create a real-time data pipeline for tracking shipments and optimizing supply chain operations but aren’t sure how to approach it. As a collaborative partner, we would propose leveraging Apache Kafka, an open-source streaming platform, in combination with Azure services to achieve seamless integration.
At Allata, exceptional customer service is not just a buzzword; it is ingrained in our culture. We prioritize client satisfaction and work diligently to exceed expectations. With our friendly and responsive support team, we ensure that your queries are addressed promptly, issues are resolved efficiently, and you receive the personalized attention you deserve. Our commitment to going the extra mile makes us a trusted partner you can rely on.
We assisted a client in the entertainment and hospitality industry with delivering a modern solution through Azure Cloud services. In addition, we provided comprehensive managed services, including application support, monitoring, and ensuring a stable environment. Moreover, during their peak season, the client benefitted from dedicated in-person support from an experienced Allata senior engineer. This arrangement provided them with reassurance, knowing that any issues would be promptly identified, addressed, and resolved without delay during the most critical business part of the year.
Our Support Services are reshaping the managed services landscape by employing holistic approach, proactive problem-solving, expertise, security focus, seamless integration, and exceptional customer service. When you team up with Allata, you gain a dedicated group that comprehends your distinct requirements and strives relentlessly to enhance your IT infrastructure. Discover the distinctive advantage of Allata, unlock unparalleled support, and propel your business forward with unwavering confidence. Moreover, our passion for technology drives us to continuously learn and evolve, ensuring we stay ahead of the curve.
