Leading Healthcare Staffing Company

Healthcare Staffing Leader Establishes Integration Center of Excellence to Accelerate Digital Transformation

A leading healthcare staffing company, serving the locum tenens market, faced operational inefficiencies stemming from legacy systems accumulated through multiple acquisitions over 15 years. After a failed Salesforce migration attempt, the organization engaged Allata to establish an Integration Center of Excellence and implement Dell Boomi iPaaS solutions. The implementation focused on creating playbooks, data product strategies, and best practices to enable critical initiatives and reduce development cycle times that were hindering competitive agility.

Services

Technology & Cloud

Industry

Health & Life Science

OVERVIEW

Established a Strategic Integration Foundation

This healthcare provider recognized that their legacy integration landscape was becoming a competitive liability. With 2000+ employees across 10+ acquired brands, the organization needed to modernize its approach to system integrations to maintain market leadership in the rapidly evolving locum tenens industry.

Allata’s engagement centers on establishing sustainable integration practices that will support the client’s implementation of Bullhorn Recruitment Cloud and a fresh implementation of Salesforce. The comprehensive approach includes developing integration standards, creating reusable data products, and building organizational capabilities that extend beyond traditional data-focused thinking to encompass complete business process enablement.

The initiative represents a fundamental shift from custom-built, point-to-point integrations toward a scalable, iPaaS-driven architecture that positions the organization for accelerated innovation and market responsiveness.

Integration playbook and standards established for consistent iPaaS implementation
Data product strategy roadmap created to centralize data and reduce integration friction
IT organization alignment achieved on business process-centric integration design

THE CHALLENGE

Complex Integration Landscape Slowed Growth

Legacy Systems Inhibiting Growth. This client built its success on innovative workforce solutions but found itself constrained by the very systems that once enabled its growth. Over 15 years, the organization had heavily customized a legacy Salesforce instance with dedicated engineering resources, creating deep technical dependencies that became increasingly difficult to modify or extend.

Failed Migration Attempts. The complexity of existing integrations had already derailed one significant modernization effort. In 2022, the organization invested a full year in migrating to a new Salesforce instance, reaching the deployment phase before ultimately failing due to integration complexities. This setback highlighted the critical need for a more structured approach to system modernization.

Competitive Pressure Mounting. Despite essentially creating the locum tenens market, the organization now faces intense competition from more agile competitors. Leadership identified slow development cycles as a primary factor preventing swift iteration and innovative problem-solving, directly threatening their market position.

Acquisition Integration Challenges. Managing 10+ brands acquired over time created operational inefficiencies and friction in client service delivery. Each acquisition brought its systems and processes, creating a fragmented technology landscape that hindered unified operations and streamlined service delivery.

Legacy Salesforce customization accumulated over 15 years with dedicated engineering staff
The original migration project failed at deployment due to integration complexity
Slow development cycles prevent competitive response to market changes
Multiple acquired brands creating operational inefficiencies across client service

OUR SOLUTION

Comprehensive Integration Framework Established

Allata established a comprehensive Integration Center of Excellence framework to standardize and streamline the organization’s approach to system integrations. This initiative focused on creating reusable best practices, procedures, and methodologies designed specifically for iPaaS implementation using Dell Boomi.

The engagement expanded IT leadership thinking beyond traditional data-centric approaches to embrace business process enablement. Allata worked closely with internal architects and IT leaders to develop integration designs that truly support business objectives rather than simply moving data between systems.

A critical component involved establishing a roadmap for transitioning from the current integration landscape to a data product-centric architecture. This strategic shift positions the organization to reduce friction in IT innovation while maintaining the flexibility needed for rapid market adaptation.

Dell Boomi iPaaS implementation support and best practice establishment
Integration playbook development with standardized approaches and methodologies
Business process-focused integration design to support integration with Bullhorn Recruitment Clouds
Data product roadmap creation to centralize data and improve the integration landscape
Internal stakeholder alignment and change management across the IT organization
AI-enhanced deliverable preparation and design process optimization

THE RESULT

Scalable Integration Architecture Foundation Delivered

While the migration to a new staffing solution remains in early phases, the Integration Center of Excellence framework provides the foundation for systematic improvement in development velocity and system agility. The established integration playbook and standards position the IT organization to execute complex integrations more efficiently than previous attempts.

The data product strategy roadmap creates a clear path forward for reducing integration complexity while improving data accessibility across the organization. Internal alignment achieved through stakeholder engagement will help ensure the adoption of new methodologies and approaches across IT teams.

Integration Center of Excellence established with reusable best practices and procedures
Data product strategy roadmap developed for systematic integration landscape improvement
IT organization alignment achieved through a business process-centric integration approach
Foundation created for Future Staffing Platform integration success
AI-enhanced deliverable quality and development speed improvements
Project timeline established through February 2026 for full implementation

technology

Modern Integration Platform Architecture

The technology stack focuses on integration and data management platforms to support scalable growth.

Integration Platform: Dell Boomi iPaaS for standardized integration management
CRM Platform: Salesforce customer relationship management platform
Data Platforms: Snowflake data warehouse, PostgreSQL databases
Development Tools: JavaScript, TypeScript, NodeJS for custom development
Infrastructure: AWS virtual machines, Elasticsearch for search capabilities
DevOps: GitHub version control, GitHub Actions for automated deployments
Monitoring: Gravitee API management, Grafana for system monitoring
AI Tools: Applied for deliverable preparation and design process enhancement