Travel, Hospitality, and Entertainment

Digitizing and Enriching the Customer Experience.

How We Can Help

Digitization of the customer experience and integration between the digital and physical world, along with increased customer expectations for personalization and product value-extensions are priorities in this industry. These factors are driving investments in customer facing applications, omni-channel, data and analytics, AI and new business models. Allata is ready to help layout the roadmap and execute.

With Allata, you get…

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Superior experience

Great experiences begin with understanding the customer journey and insight-driven product and process design. At Allata we are experience led, paying close attention to how customers and employees interact with technical solutions and applications, as well as products and services. This orientation helps us to shape and deliver exceptional experiences.

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Innovative product development

industry participants are creatively deploying technology to create new value propositions and capture new business opportunities, as well as personalize the customer experience and integrate channels. Allata works with clients from strategy to code to design strategic solutions that capture market opportunity and captivate customers.

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Data-driven insights

This industry is leveraging data to better understand customer behaviors and expand share of wallet, especially amongst loyalty program participants. Customers receive targeted offers that speak to their unique care-abouts, delighting them and generating profit for the providing company. Allata helps you to build the platforms and tools to leverage data as a strategic asset.